FREE SHIPPING ON ORDERS OVER $125

Shipping

These are calculated at the time of purchase and added in the total purchase price. Goods are shipped by Canada Post and should arrive between 7 and 10 days. Any special shipping requests must be made in the comments field and an additional charge may apply (this includes if you would like to not have your package left at your door).

CANADA

Orders within Canada are sent via Canada Post - Expedited Parcel and are trackable and insured up to $100

Order value up to $125 before taxes - $14 shipping

For orders over $125+ before taxes - FREE SHIPPING (some conditions apply - see conditions)

U.S.A.

Orders to the US are sent via Canada Post and are not insured or tracked. If you require insurance and tracking please send us a note on checkout or give us a call at 250-717-3247 and we will get back to you with a shipping quote. 

Order value to $125 before taxes - $19 shipping

For orders over $125+ before taxes - FREE SHIPPING (some conditions apply - see conditions)

INTERNATIONAL ORDERS

Shipping will be calculated and charged at the time of shipping. We may need to contact you to process for additional shipping payment. Our usual method is post by air. In the event that the cost of air is deemed excessive we will contact you by email to confirm shipping arrangements.  

The following conditions apply to all shipments:

Free shipping applies to any yarn, needles, books and small accessories that the total before tax is more than $125. Shipping of some bulky or heavy items will have a minimum or additional shipping charge added; this will be indicated in the product description. Hard goods such as spinning and weaving equipment will be shipped at cost. We will email you with the exact cost before shipping. For any very remote areas we reserve the right to ask for you to participate in excessive shipping costs. In the event that the shipping charge on your purchase exceeds the actual cost by more than $3.00 we will credit you for the overcharge.

If goods are not available at the time of your order then we will contact you by email and offer you the choice to backorder or substitue product or cancel with refund.