Art of Yarn gladly accepts returns of yarn for store credit, provided that the yarn is unused and in its original condition, and is received by Art of Yarn within 30 days of the purchase date.
Please note that all discounted yarn sales are final, and no returns or exchanges can be made for needles, notions, books, or patterns.
To initiate the return process, please contact the store via phone at (250) 717-3247 or email at [email protected].
When mailing your returns, please send them to the following address:
Art of Yarn
3003 Pandosy St.
Kelowna, BC, V1Y1W3
Store credit will be issued once the returned yarn has been received. The buyer is responsible for covering the return postage, and Art of Yarn cannot be held responsible for any lost or damaged items during shipping.
If your original order qualified for free shipping, the shipping cost will be deducted from your store credit.