We strive to deliver your order quickly and affordably. For each shipment, we choose the fastest and most cost-effective shipping method available. Once your order is on its way, you’ll receive a separate email with a tracking number to monitor its progress and estimated delivery date. Thank you for trusting us with your shipping needs!
We will continue to ship in the event of a Canada Post strike. The only packages we will have to hold until service resumes are PO Box addresses.
Shipping costs are calculated during checkout and included in your total. We use the most economical shipping options, with delivery typically taking 3 to 10 days, depending on your location.
If you have special shipping requests, such as requiring a signature upon delivery, please let us know in the comments section at checkout. We’ll do our best to accommodate your needs!
CANADA
All orders within Canada include tracking and are insured for up to $100.
Enjoy FREE SHIPPING on orders over $200 (before taxes)!
U.S.A.
All orders shipping to the USA include tracking and are insured for up to $100.
Enjoy FREE SHIPPING on orders over $250!
A newly imposed 25% U.S. tariffs on certain Canadian products may now be in effect. If applicable, these tariffs are collected by U.S. Customs and Border Protection (USCBP) when your package crosses the border. The purchaser is responsible for any duties, tariffs, or related fees charged at that time.
The de minimis exemption—which currently allows shipments valued up to US$800 to enter the U.S. without duties—remains in place. However, please note that products originating from China could be excluded from this exemption and may be subject to duties regardless of value. U.S. customs regulations are subject to change at any time without notice.
We appreciate your support and are here to help with any questions!
INTERNATIONAL ORDERS
For international deliveries, please select the "Pick Up In Store" option at checkout, and we will contact you to discuss shipping options and charges. Unfortunately, due to new regulations, we are currently unable to ship to the EU.
Art of Yarn is not responsible for lost packages.
The following conditions apply to all shipments:
Free shipping is available on yarn, needles, books, and small accessories when your order total before tax is over $200 (or $250 for orders to the USA). Please note that for bulky or heavy items, an additional shipping charge may apply, which will be mentioned in the product description.
For orders to very remote areas, we may ask for your help with extra shipping costs.
If any items are out of stock when you place your order, we’ll reach out via email to offer you the option to backorder, substitute with a similar product, or cancel for a refund.